FrontLark Phone
Answer every call. Even from a ladder.
A business number for your whole crew, with an assistant that picks up when nobody can, books the job and gets you when it matters.
The real app
Hear it work
Listen to FrontLark take a call.
A call to a heating and air company. Press play and follow along.
Sarah Mitchell
Calling Summit Heating & Air
Audio placeholder: the transcript plays on a timer until the recorded sample is added.
Transcript
0 of 12 linesPress play to start the call.
- FrontLark · 0:01Thanks for calling Summit Heating and Air, this is the Summit assistant. How can I help?
- Sarah · 0:06Hi, my AC stopped cooling this afternoon. It’s running but blowing warm air.
- FrontLark · 0:12Sorry to hear that. I see you’re a customer at 123 Main Street. Is this for that address?
- Sarah · 0:18Yes, that’s us. Could someone come out tomorrow morning?
- FrontLark · 0:23Tomorrow at 9:30 AM is open. The diagnostic visit is $89. Would that work?
- Sarah · 0:30Does the $89 count toward the repair?
- FrontLark · 0:35Good question. Let me bring in Micah, the owner, for that. One moment.
- Micah · 0:42Hi Sarah, it’s Micah. Yes, the $89 comes off any repair we do that day.
- Sarah · 0:49Great, let’s book it.
- Micah · 0:52I’ll hand you back to our assistant to wrap it up.
- FrontLark · 0:56You’re set for tomorrow at 9:30 AM. I’ve texted you a confirmation. Anything else?
- Sarah · 1:02No, that’s it. Thank you!
Customer found · Sarah Mitchell
Checked calendar · 9:30 AM open
Pinged Micah · pricing question
Job booked · confirmation texted
Sounds like your office
It uses your company name, your services and your prices. No robotic menu.
Knows its limits
It isn’t allowed to discuss repair pricing, so it pulled Micah in instead of guessing.
Finishes the job
Micah handed the call back. FrontLark booked it and texted the confirmation.
How shops use it
Every call answered, on the busiest day of the year.
- HVAC
Heat wave Saturday
Forty calls before noon and two techs in attics. FrontLark books the routine repairs and sends no-cooling calls from elderly homeowners straight to the on-call tech.
Nothing goes to voicemail
- Plumbing
Burst pipe at 2 AM
It answers, asks whether water is still running, and rings the on-call plumber with the address and a short summary.
On-call only wakes up for real emergencies
- Electrical
Mid panel swap
You tap Let AI Handle instead of letting it ring out. It books the estimate and sends you the details.
No phone tag at lunch
Your crew rings first. FrontLark covers the rest.
Your crew rings first
Everyone you choose rings at once, for as long as you want.
FrontLark picks up if nobody does
In your company’s name, after 12 seconds, after hours or when you tap.
It books, texts or gets you
It follows your rules for what it can do and when to escalate.
You get the summary
Every call ends with a short summary, the outcome and the recording.
What’s included
Your business number
Pick a local number or keep the one on your truck.
Ring groups and hours
Ring the right people at the right times.
Answers in your name
Greets callers as your company, in a natural voice.
Live transcript, one-tap join
Watch any call live and jump in mid-sentence.
Hand off mid-call
Pass a call to FrontLark and hang up. It finishes the job.
Summaries and recordings
Know what happened on every call without listening back.
Better with the rest of FrontLark
Same customers, same calendar, same rules across every product.